Winghouse values your personal information and complies with the laws on the "promotion of information and communication network use and information protection". When revising the privacy policy, Winghouse will notify you through the website notice (or individual notice).

ο This policy comes into effect from 2018.

Items of personal information to be collected
Winghouse collects the following personal information for membership, consultation, service application, etc.
  • ο Collected items: Name, login ID, password, home phone number, home address, mobile phone number, access log
  • ο How to collect personal information: Website (membership), delivery request
Purpose of collecting and using personal information
Winghouse uses the collected personal information for the following purposes.
  • ο Contract fulfillment regarding the provision of services and settlement purchase and payment of fees according to the provision of services
  • ο Member management-Identification according to the use of membership service
Retention and use period of personal information
In principle, Winghouse destroys the information without delay after the purpose of collecting and using personal information is achieved. However, the following information is retained for the period specified for the following reasons:

A. Reason for retaining information according to the internal policy of Winghouse

- Records of unfair use
Reason for retention: Prevention of illegal use
Retention period: 1 year

B. Reasons for retaining information under relevant laws

If it is necessary to keep member information in accordance with the provisions of the relevant laws, such as Act on Consumer Protection in Commercial Law, E-Commerce, etc., Winghouse keeps it for a certain period of time as stipulated in the relevant laws. In this case, Winghouse uses the information it keeps only for the purpose of storage and the retention period is as follows:

- Records regarding contract or withdrawal of subscription
Reason for retention: Act on Consumer Protection in E-Commerce, etc.
Period: 5 years
- Records regarding payment and supply of goods, etc.
Reason for retention: Act on Consumer Protection in E-Commerce, etc.
Period: 5 years
- Records regarding electronic financial transactions
Reason for retention: Electronic Financial Transaction Act
Period: 5 years
- Records regarding handling of consumer complaints or disputes
Reason for retention: Act on Consumer Protection in E-Commerce, etc.
Period: 3 years
Procedure and method of destruction of personal information
In principle, Winghouse destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows:
  • ο Destruction procedure

    The information entered by the member for signing up is transferred to a separate DB after the purpose has been achieved (A separate document box for paper). It is stored for a certain period of time according to the internal policy and reasons for information protection in accordance with other relevant laws and regulations (Refer to retention and use period) and then destroyed.
    Personal information transferred to a separate DB will not be used for any purpose other than being retained unless required by law.

  • ο Method of destruction

    - Personal information stored in the form of electronic files is deleted using a technical method that makes the records playback impossible.

    - Personal information printed on paper is destroyed through shredding or incineration.

Provision of personal information
In principle, Winghouse does not provide the user's personal information to the outside, except for the following cases.
  • - If it is necessary for product delivery or installation and A / S (name, mobile phone number, installation area address)
  • - If users agree in advance
  • - • If it is necessary for product delivery or installation and A/S (name, mobile phone number, installation area)
Entrustment of collected personal information
Without your consent, Winghouse does not entrust your information to outside companies other than delivery, installation and A / S companies contracted with us. If such a need arises in the future, we will notify you of the entrusted person and the contents of the entrusted work and receive prior consent, if necessary.
Rights of users and legal representatives and how to exercise them
Users and legal representatives can view or modify the registered personal information of themselves or children under the age of 14 at any time, and may request termination of membership.
In order to view / modify the personal information of users or children under the age of 14, click on 'change personal information' (or 'modify member information', etc.) and “cancel the membership” for termination of membership (withdrawal of consent), go through the identification process to directly view, correct or withdraw.
Or contact the person in charge of personal information management by writing, telephone or email, and we will take action without delay. If you request to correct an error in personal information, we will not use or provide the personal information until the correction is completed.

In addition, if the wrong personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay to make a correction.
Winghouse handles personal information that is canceled or deleted at the request of a user or legal representative as described in the “Retention and Use Period of Personal Information Collected by the Company” and processes the information so that it cannot be viewed or used for other purposes.
Matters regarding the installation, operation and rejection of automatic personal information collection devices
Winghouse operates 'cookies' to store and find your information from time to time. Cookies are very small text files sent to your browser by the server used to run the company's website and are stored on your computer's hard disk. Winghouse uses cookies for the following purposes:
  • ▶ Purpose of use, such as cookies

    Providing target marketing and personalized service by analyzing the frequency of access and visit time of members and non-members, identifying user's preferences and interests, tracking traces, and identifying the degree of participation in various events and the number of visits
    You have the option to install cookies. Therefore, you may allow all cookies by setting options in your web browser, check each time cookies are saved, or refuse to save all cookies.

  • ▶ How to refuse cookie settings

    Example: As a method of refusing to set cookies, you can allow all cookies, check each time you save cookies, or refuse to save all cookies by selecting the option of your web browser.
    Example of setting method (for Internet Explorer): Tools> Internet Options> Personal Information at the top of the web browser
    However, if you refuse to install cookies, there may be difficulties in providing the service.

Civil services regarding personal information
In order to protect customers’ personal information and deal with complaints related to personal information, Winghouse has designated the relevant department and personal information manager as follows:

Personal information manager

Name: Manager
E-mail: admin@admin.com
Phone number :

You can report any civil complaints related to the protection of personal information when using the company's services to the personal information manager or the department in charge. Winghouse will promptly respond to users' reports.

If you need to report or consult about personal information infringement, please contact the following organizations:
  • 1.Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
  • 2.Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
  • 3.Supreme Prosecutors' Office’s Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
  • 4.National Police Agency’s Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)